Request Jewelry Care Service
Take a look at these two lists below.
Tell us what Numbers you're requesting from the lists.
The owner of the ring is who wears it. The jewelry body and stones have specific ID numbers that let us know about everything.
Let's Bring Shape and Sharpness Back to Your Jewelry
Who can apply:
All of the services above are 100% FREE for you if
- You purchased from us in the past four years, or
- Have Lifetime Solid Care Plan coverage.
How often to apply:
- It's been over 12 months since you received your jewelry, or
- You can apply every 12-18 month since the last time you serviced it.
Your membership remains activated even if you don't bring it for yearly service.
Request a Yearly Jewelry Care Service
🅰 Include on of these in your email to help us identify your jewelry.
- The Purchaser's Name
- Jewelry ID Number
🅱 Include the numbers of the services you need in your email:
- Ring Re-sizing to fit your finger through thick and thin.
- Jewelry Shortening/Lengthening for when you want to live big or small.
- Prong Re-tipping to bring your ring right back to life.
- Gem Tightening so your rock stays secure with maximum grip.
- Refinishing if you've had some rough times with your trinkets.
- Inspecting everything so that it's all how it should be.
- Polishing like a Roomba so it shines like...well...a jewel.
- Cleaning out debris and pesky ol' germs to keep your trinkets tidy as church shoes.
- Free Minimal Repair, because life happens, and that shouldn't kill your vibe.
- Soldering for chains & bracelets so they stay as tight as your fashion sense.
- Rhodium Plating on White Gold to refresh and protect its beautiful shine.
- Resetting Gems so they stand upright and sparkle for you, always.
- Clasp Replacement so your jewelry can hold on tight and never let go.
- Zero Charge of Handling & Shipment to you.
- Gem Color Guarantee so you know it'll always stay pure as Day 1.
- Other.
🛠 If your jewelry is damaged:
Bring Your Jewelry Back to Life
Simply send us a request then will give you directions to post it to us as well as an estimate quote for the costs.
Once your jewelry gets to our office, after evaluation, we'll notify you of the final costs with a bill.
After we're done with making it look perfect again, you'll receive within 2 weeks. 😍
Request a Repair
🅰 Include on of these in your email to help us identify your jewelry.
- The Purchaser's Name
- Jewelry ID Number
🅱 Include the numbers of the services you need in your email:
- Broken Stone
- Lost Stone
- Damaged or Broken Prongs
- Broken or Damaged Shank/Band
- Other
