Help Center

We ship almost to all countries in the world. 

- FREE Express DHL Trackable Shipping & Handling (5-7 days on orders over $700 USD)

 After orders are made and received by our workshop, it undergoes crafting, verification, quality check, and packaging. This usually takes around 3-10 days. We'll let you know when it's shipped. 

Crafting Time

We craft your jewelry between 3-10 days(depending on your customization), then we ship it right away. 

Free Worldwide Shipping Time

We cover 100% of the insured FedEx or DHL shipping and handling costs.

You receive your jewelry within:

Not on the List?

If you can't find your country in the given list above, it doesn't mean that we don't ship to your country. We ship worldwide. Place your order and insert your accurate address with your phone number at the checkout page. Contact us to know the accurate shipping time.

Is this a Last Minute Gift?

If your item is going to be a GIFT, and you may receive it after her/his BIRTHDAY, then check out this page to solve the problem.

After your order is shipped, you will receive a shipment notification email that includes your order tracking number. Use the number to track your package on our Order Tracking page.

On the checkout page, you will find two boxes at the top/right side where you can enter your discount codes or gift card code. Once you have entered either of these codes click "Apply". Your total amount will be updated to reflect the discount. Only one discount code or gift card code can be applied at a time. Please contact us or send us a message through our messenger chat box down on the right of the page if you have any problems applying your discount codes.

P.S: Please note, if you used the fast checkout process by clicking the " PayPal" button at the top of the customer information page at the beginning of the checkout process that you won't be able to enter your discount/gift card codes. You need to use the usual checkout process to enter your discount/ gift card codes.

Track Your Order

After your order is shipped, you will receive a shipment notification email that includes your order tracking number. Use the number to track your package on our Order Tracking page.

We charge no taxes on our orders. However, we can't actually gauge whether you going to pay customs fees or not because each country varies in their customs fees and rules. 

To make our payment process worry-free we process all our payments by PayPal Express Checkout through which you can pay with Credit Card( Visa, MasterCard, Discover, and American Express) or your debit card if you don't have a PayPal account or pay by logging into your PayPal account if you have one.

You don't need PayPal account for the PayPal express checkout, you can choose to "Pay with Credit or Debit Card" which will redirect you to "PayPal Guest Checkout". Step by Step Guide on how to pay with credit/debit card is provided in the next question's answer.

You have two options:

A. The Usual Checkout:

 Recommended if you have a discount code or a gift card to claim

1. On the checkout page, Enter your Discount code or gift card code on the top right of the page if any.

2. Enter your email to which you want to receive your tracking number.

3. Enter your shipping address → Click "Continue to Shipping Method" 

4. Choose Free Shipping → Click " Complete Order" → Click " Continue to Payment Method", this will open the PayPal express checkout window.

5.Click" Pay with Credit or Debit Card" on the bottom → Enter card details → Click" Pay Now"

B. Fast Checkout:

Recommended if you want a faster Checkout and you don't have a discount code or a gift card to claim:

1. Click on " Pay with PayPal" button you find on the top of the checkout page.

2. Click " Pay with Credit or Debit Card"

3.Enter your email, shipping address, and card details.

4. Click " Pay Now "

You have two options: 

A. The usual checkout

Recommend  if you have a discount code or a gift card to claim which as follows: 

1. On the checkout page, Enter your Discount code or gift card code on the top right of the page if any.

2. Enter your email to which you want to receive your tracking number.

3. Enter your shipping address → Click "Continue to Shipping Method" 

4. Choose Free Shipping → Click " Complete Order" → Click " Continue to Payment Method", this will open the PayPal express checkout window.

5. Log in to your PayPal account → Click" Pay Now"

B. Fast Checkout

Recommended If you want a faster Checkout and you don't have a discount code or a gift card to claim:

1. Click on " Pay with PayPal" button you find on the top of the checkout page.

2. Log in to your PayPal account → Click" Pay Now"

Please check our Refund Policy to check whether your order is eligible for refund or not.

Our Privacy Policy can be find here.