Warranty
🔄 Warranty 🔄
Always looking for more in life? Well, guess what?
Our Lifetime Solid Care Plan has got you covered FOREVER!
This deal is an exclusive promise from us to you.
Your jewelry is guaranteed to stay in shape. This includes all the regular tweaking, crafting, and spick-and-spanning required to keep your vibe fresh.✨
"What if I need to repolish, clean or inspect my jewelry after a year or two?" We take care of all of the jewelry we make once a year for free. We help you keep your jewelry new, shiny and sparkly all the time.
How solid do you want your heirlooms to stay? Our Solid Care Plan covers many services on all of our jewelry for Free.
Solid Care Plan Warranty that includes:
- + Ring Resizing to fit your finger through thick and thin.
- + Jewelry Shortening/Lengthening for when you want to live big or small.
- + Prong Retipping to bring your ring right back to life.
- + Gem Tightening so your rock stays secure with maximum grip.
- + Refinishing if you've had some rough times with your trinkets.
- + Inspecting everything so that it's all how it should be.
- + Polishing so it shines like...well...a jewel.
- + Cleaning out debris and pesky old germs to keep your trinkets tidy as church shoes.
- + Free Minimal Repair, because life happens, and that shouldn't kill your vibe.
- + Soldering for chains & bracelets so they stay as tight as your fashion sense.
- + Rhodium Plating on White Gold to refresh and protect its beautiful shine.
- + Resetting Gems so they stand upright and sparkle for you, always.
- + Clasp Replacement so your jewelry can hold on tight and never let go.
- + Zero Charge of Handling & Shipment to you.
- + Gem Color Guarantee so you know it'll always stay pure as Day 1.
The goal of this exclusive service is to make you sigh with relief when your ring needs resizing. Even when you don't know what to do!
What's your perfect jewelry size right now? That's exactly how your jewelry is supposed to fit, forever, right? Well, you're taken care of!
Prong tips are the most important factor to hold your gem. A sparkly gem deserves only the shiniest prong tips. This keeps your prongs shiny and solid and with a firm grip your gem. The Solid Care Plan keeps them in their best shape.
- That all comes with up to 0.21 Carat side stone/petite replacement for Free.
- Free resizing. Eternity bands and tension rings, as they need to be completely re-crafted. Therefore, it is very important that you order the correct size at the time of purchase. Rings that can't be resized due to their special shank design can get replaced for free. (Twice Max)
- The gems on your jewelry all have 100% guarantee on their stable color. They're out of warranty if they're broken or physically damaged. Extra charges will apply for the required material and repairing process.
"Do moissanite and diamond stones pass a diamond tester?" 100% Yes.
"Do you guarantee our stone's color?" 100% Yes.
"Do you use the best quality eco-friendly precious metals available?" 100% Yes.
Even your grandchildren can bring your jewelry for service every year in 99 years from now. 👍
Request a Care Service
Q. Is it Simple to Request a yearly care?
Ans: Oh yeah!
1) Simply tell us what services you think you need at Helen.cs@Leyloon.com.
2) Send in videos and pictures showing the issue so we can assist you better.
3) Ship the trinkets directly to the office address that will be given to you.
4) Once it's all hooked up and ready, we'll ship it back to you as soon as possible. You'll get a tracking code, so you know when it's gonna get back home. 😊
Through the Request Jewelry Care Service page get all of your answers and request for a service.
Not Covered by Solid Care Plan:
- The warranty does not cover parts or repairs for damage caused by accidents or mistreatment.
- Theft is not covered by the Solid Care Plan.
