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Account access guide
Use leyloon.com/signin. It is a stable page you can bookmark, and Leyloon can return you to the page you were visiting after sign-in.
Choose Customer account on that page. Customer and admin access are separate, and only an active, assigned administrator can enter the admin workspace.
Open Profile, choose Settings, then use Account security. Enter your current password and a new password. Leyloon signs out other devices after the change.
Open leyloon.com/forgot-password and request a secure link. For privacy, the page gives the same response whether or not an email is registered.
Yes. Use the forgot-password page for the same email. If the account is eligible, Leyloon sends a secure link to set a password.
Open Profile and choose Sign out. On a shared device, close the browser after signing out and do not save the password in the browser.
Do not open the reset link. You can ignore the email, check Account security, and message Leyloon if you notice an unfamiliar account event.
No. Customer and admin recovery are separate. A password link cannot add permission, activate a disabled administrator, or grant admin access.
A Leyloon reset link expires after one hour and can be used only once. Request a new link if the first one expires.