Stop wearing a piece when a stone moves, a prong catches, a clasp fails, a chain stretches, or metal cracks, bends sharply, or separates. Seek qualified in-person inspection.

An educational escalation guide for warning signs that need qualified inspection, with no claim that Leyloon currently offers repair, cleaning, pricing, timing, or warranty service.

What this guide covers

Recognize structural warning signs.
Stop wear and protect loose components.
Ask a qualified professional to inspect before cleaning or repair.

This is an escalation guide, not a repair offer

Service boundary
The page identifies conditions that warrant qualified inspection. It does not confirm Leyloon repair availability, eligibility, method, price, timing, warranty, shipping, or outcome for any piece.

Warning signs that justify stopping wear

Stone or setting movement

A moving stone, catching prong, missing bead, lifted channel, or new gap needs inspection before cleaning or wear.

Failed function

A clasp that opens, chain that stretches, hinge that binds, or earring part that no longer closes can turn into loss.

Metal or finish damage

A crack, sharp bend, separating join, worn-through area, or unexplained surface change needs the actual piece examined.

Protect the piece before inspection

1 — Stop wearing it
Do not test a loose setting, failing clasp, cracked chain, or sharp section through continued use.
2 — Contain loose parts
Keep the piece and any found stone or component together in a clean, padded container.
3 — Do not power-clean it
Ultrasonic or steam cleaning can worsen a vulnerable setting or obscure evidence of the failure.
4 — Request qualified inspection
Share material, treatment, purchase, and prior-service information without assuming the repair method or outcome.

Inspection and repair questions

Can a photo confirm the repair?

No. A photo may show a concern, but eligibility, method, price, timing, and outcome require inspection of the actual piece.

Should I clean it before bringing it in?

Not when the setting or construction is vulnerable. Protect the piece and let the professional choose a safe inspection and cleaning path.

Does this page mean Leyloon offers repairs?

No. It is educational guidance only and makes no current Leyloon service commitment.

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