There is no safe worldwide duty-free or universal delivery promise. The reliable answer is order-specific: check the piece, approvals, origin, destination, value, classification, carrier, and current rules.

Processing, delivery, duties, taxes, fees, and customs handling can change with the piece and destination. Confirm the current details before purchase.

What this guide covers

Piece details
Current estimate
Destination rules
Track and ask

Verify the parts that can change

01 — Confirm the piece
Processing depends on the item, design approvals, materials, stone work, and the current order scope.
02 — Review the current estimate
Use the estimate attached to the actual order. Treat it as guidance rather than a guaranteed arrival date.
03 — Check destination-specific import guidance
Duties, taxes, fees, and customs handling can depend on destination, origin, value, classification, carrier, and current law.
04 — Track the order and ask
Use order tracking for the latest available status. Message Leyloon when a timing or customs question needs order-specific review.

What can change the answer

Processing

Design approval, material availability, stone work, sizing, and the piece itself can affect the estimate.

Delivery

Carrier service, destination, handoff timing, and customs handling can affect when a parcel arrives.

Border charges

Import duties, taxes, brokerage, and related fees can vary by the order and current destination rules.

Do not assume an order is duty-free

Before purchase
Static article text cannot calculate a universal landed cost. Check the current order-specific guidance and ask for help when the route or charges are unclear.

Keep these details together

They make a shipping or customs question easier to review.

The exact piece or quote
The current processing estimate
The shipping destination
The carrier and tracking details, when available
Any customs notice or fee description you received

Shipping and customs questions

Will I pay import duties or taxes?

You may. The answer depends on the order, origin, destination, value, classification, carrier, and current rules. Confirm the current guidance for your order before purchase.

Is the delivery estimate guaranteed?

No. Processing and delivery estimates can change with the piece, approvals, carrier, destination, and customs handling.

What should I do if customs asks for information?

Keep the notice and order details together, then message Leyloon. Complex tax or legal questions may also require guidance from the carrier, customs authority, or a qualified adviser.

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